bm88 Terms & Conditions
This page contains the official terms and conditions for using the bm88 platform, including players' rights and responsibilities.
Introduction — bm88 Agreement
These "Terms and Conditions" (referred to below as "Terms") form a legally binding agreement between players who access and use the bm88 platform (https://bm88.surf) and bm88. By accessing the platform, opening an account, or using any of its services, you confirm that you have read these Terms and agree to comply with them.
If you do not agree to these Terms, you must not continue using the platform. bm88 reserves the right to update these Terms without prior notice to players. Continued use of the platform after any changes have been made will be taken as acceptance of the updated Terms.
This platform is available to users aged 21 and above only. Anyone under 21 is not permitted to use these services.
Account Registration and Management
2.1 Account Registration Requirements
To open a player account on bm88, the following requirements must be met —
- Must be 21 years of age or older.
- Must register with accurate personal information.
- Each person may only open one account; opening two or more accounts per person is not permitted.
- If a second account is found, both accounts may be closed and any remaining balances may be forfeited.
2.2 KYC (Identity Verification)
bm88 may require players to submit identity documents (national ID card, passport, or student card) for financial security purposes. Withdrawals may be restricted until KYC verification is complete.
Accounts opened with false or fraudulent information may be closed without prior notice and any remaining balance may be forfeited.
2.3 Account Security
Players must keep their account login credentials secure. You must not allow anyone else to access your account. Any unauthorised access must be reported immediately to [email protected].
Deposit & Withdrawal Rules
3.1 Deposits
At bm88, you can deposit using KBZPay, Wave Money, AYA Pay, CB Pay, or bank transfer. Here's what you need to know before making a deposit —
- Minimum deposit amount — 3,000 Ks (for any method).
- Players must use only a payment method registered in their own name.
- Third-party payments are not accepted; if found, the funds will be returned and the account may be closed.
- If a player attempts to withdraw immediately after depositing without playing, bm88 has the right to review those transactions.
3.2 Withdrawals
- Minimum withdrawal amount — 20,000 Ks.
- Standard withdrawal processing time — 5–30 minutes (excluding verification steps).
- Withdrawals may be limited or put on hold for accounts that have not completed KYC verification.
- As a general rule, withdrawals are processed using the same method used for the deposit.
- If you have any issues or concerns, you can contact bm88 customer service via Live Chat.
3.3 Financial Protection
bm88 strictly opposes illegal money laundering. Large deposit and withdrawal transactions that cannot reasonably be matched to the original payment source may be investigated, the funds frozen, and a report submitted to the relevant authorities.
Bonus and Promotion Terms
4.1 Welcome Bonus
bm88 offers a 150% welcome bonus on your first deposit, with a maximum bonus amount of 100,000 Ks.
Calculation example —
If you deposit 20,000 Ks, you receive a bonus of 30,000 Ks, giving you a balance of 50,000 Ks; to withdraw, you must wager bonus amount × 15 = 30,000 × 15 = 450,000 Ks.
If you deposit 140,000 Ks, you receive the maximum bonus of 100,000 Ks, giving you a balance of 240,000 Ks; the wagering requirement is 100,000 × 15 = 1,500,000 Ks.
4.2 Wagering Requirements
Bonus funds can only be withdrawn after wagering the bonus amount × 15 times. Football, Live Casino, and all Slots count toward wagering; any games excluded on the platform will be noted in the game settings and will not contribute to wagering.
4.3 Situations Where a Bonus May Be Forfeited
- Bonus abuse is found to have taken place.
- A player attempts to withdraw before meeting the wagering requirement after claiming a bonus.
- Collusion between a bonus-receiving player and an outside player is found.
4.4 Other Promotions
bm88 may offer promotions that change from time to time. The specific terms for each promotion must be read on the promotions page, and they apply together with these General Terms.
Game Play Rules
5.1 Game Result Integrity
Results for Slots, Live Casino (Baccarat, Roulette, Dragon Tiger), football betting, and lottery games on bm88 are determined by Random Number Generator (RNG) technology or live broadcast. These results are not pre-determined and support fair play.
5.2 Resolving Game Disputes
If a game is interrupted before completion due to a technical issue (network drop, server error), bm88 may resume the game from the last saved state or refund the bet for that game. bm88's decision is final.
5.3 Football Betting
If match irregularities occur, the match will be voided and bets will be refunded. Even if an official ruling comes in, if bm88 is aware that the match has started before the odds on that match have closed, bm88 has the right to void those bets.
5.4 Betting Limits
bm88 has the right to set individual per-match betting limits for any player. These limits may vary based on a player's betting patterns and other factors, and bm88 may apply them without prior notice.
VIP Levels and Cashback Program
6.1 VIP Tiers
bm88's VIP program has 5 tiers: Bronze, Silver, Gold, Platinum, and Diamond. Players can move up as their activity increases. bm88 reviews each player's individual play history when determining their VIP tier.
Weekly cashback rate per VIP tier —
- Bronze — up to 0.2% of weekly losses
- Silver — Up to 0.5% of weekly losses
- Gold — Up to 0.7% of weekly losses
- Platinum — Up to 1.0% of weekly losses
- Diamond — Up to 1.2% of weekly losses
6.2 Conditions for Receiving Cashback
Cashback is paid once a week based on each player's net loss. Cashback is not bonus money — it will be credited to your account immediately and is withdrawable. No wagering is required on the cashback itself. bm88 reserves the right to adjust cashback rates due to changes in play patterns.
Prohibited Actions
Players on bm88 must not carry out any of the following actions —
- Betting with funds that are not your own (including money laundering).
- Manipulating gameplay to obtain bonuses (including match fixing and arbitrage).
- Playing using a robot, bot, or any automated software.
- Exploiting platform loopholes to claim bonuses (bonus hunting).
- Shouting at, threatening, or verbally abusing customer service staff.
- Taking any action that disrupts or obstructs customer service.
- Exchanging funds between players by borrowing money from one person to play (chip dumping).
If any of the above actions are detected, bm88 may close the player's account without prior notice and forfeit any remaining balances, bonuses, and winnings.
Personal Data Protection
bm88 keeps personal information submitted by players — including name, contact details, and payment information — secure using SSL encryption and protective measures. This information will not be shared with third parties except where required to deliver services.
For more details, please read our Privacy Policy.
Responsible Gaming Commitment
bm88 believes that gaming is a form of entertainment, and we help players reduce the risk of excessive play and financial hardship.
Things players should keep in mind —
- Set your own spending limit before you play; never bet more than you can afford to lose.
- Understand that gaming is not a way to earn income.
- Contact bm88 customer service to set gaming limits (Deposit Limit, Session Limit).
- If you feel you have a problem, you may request Self-exclusion.
For more information, visit our Responsible Gaming page.
Liability Limitations and Service Termination
10.1 Service Termination
bm88 has the right to terminate service to any player with prior notice, or without prior notice if the termination is due to a ban. Where termination results from a breach of conduct or these terms, the availability of any remaining balance will be determined on a case-by-case basis.
10.2 Technical Failures
bm88's liability for any losses or damages caused by technical issues, network outages, or force majeure is limited. Should such issues occur, bm88 will handle them to the best of its knowledge and in good faith.
10.3 Third-Party Services
bm88 is not responsible for delays or losses caused by failures of third-party providers (KBZPay, Wave Money, AYA Pay, CB Pay, or banks) in processing payments, but will assist as much as possible.
Amendment and Enforcement of Terms
bm88 reserves the right to amend these Terms and Conditions at any time. Updates will be published at https://bm88.surf/terms-conditions. By continuing to use the platform, players are considered to have accepted the revised terms, so we encourage you to check this page regularly.
If any clause of these Terms is found to be invalid, the remaining clauses remain in full effect. Any initial negotiation by bm88 does not waive these Terms, and claims may still apply.
If you have any questions about bm88's services, you can read our FAQ or contact us at [email protected].